NYC Housing Authority still lags in addressing rats and bug complaints, but is showing progress: federal monitor (via nydailynews.com)

Illustration of Norway Rat

The skin-crawling backlog exists in 2,645 apartments with open work orders for pest infestations, as well as 10,580 adjacent units, which also must be taken care of under New York City Housing Authority protocols.

Source: nydailynews.com